Salient Soft

I was looking for a good way to do this immediately following the issues I hit changing the username domain on Office 365.

After experimenting with doing large zip downloads to back up locally, which was intermittent with large downloads, I found this post here and I did the following, do force all OneDrive files to be synched locally all the time:-

• I unlinked OneDrive by visiting Account under settings and clicking “unlink this PC”. I then visited the OneDrive local folder root, which was under c:\Users\SteveW\OneDrive (for my free hotmail OneDrive) and  “c:\Users\SteveW\OneDrive – Salient Soft” for my Office 365 business account, and moved them along with all the files, to the correspponding directory on the D Drive. I then visited One Drive again in the system tray and re-added the account/username, picking the link to browse for a different folder, and browsed for the new folder. When I did this it warned that files were already present, which was fine as I had just moved them, so I told it to continue. This allowed me to move from the default drive to my preferred non-system drive which had more disk space.
• I again visited OneDrive in the system tray, and opened Settings, then selected Sync and backup on the left menu, and picked advanced settings
• I then visited Files on-demand (noting the help link which is the above post), and selected “Download all files”. Once I allowed this to synchronise fully, after a few hours, all the files were downloaded locally.
• I then just needed to do local backups as normal, as my local copies of the cloud would be fully up to date.

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As I was no longer trading via a limited company, I wanted to remove the “Ltd” references to my organisation and URLs in Office 365.

One key point was that the login username was SteveWoodley@SalientSoftLtd.onmicrosoft.com, and I wanted to remove the Ltd. Office 365 support advised on this and I did the following:

• I added a new domain as above without the Ltd. To do this, I visited the admin centre, clicked “Show All” on the left menu, and then dropped down the settings menu, again on the left. I added the new domain, and also clicked the button to make it the fallback domain.
• I then selected users under the active users menu, selected my user, and then clicked the link for “manage username and email”. I then clicked the pencil to edit the primary username and email, and selected the new domain that I had just entered above.
• I did this again for all the usernames.
• I noted that when I visited onedrive, the URL root showed as “https://salientsoftltd-my.sharepoint.com/”, i.e. it still had the “Ltd” in it. After searching online, this post here states that you cannot change this as it is the tenant domain name. It would mean creating a new tenant/Office 365 subscription and moving all the data, settings etc. from the old to the new. As this was not a big deal, and as the support staff did not see this as a problem, I left it alone, and was happy that at least the username was corrected.

After this was done, I found that onedrive could not see all the files and was concerned about lost files. I did note that under the user settings, there is a OneDrive menu which allows you to create a link. This in fact created a working link, but the main OneDrive link from the admin etc. continued not to work.

Support advised just waiting a day to allow the changes to be resynchronised correctly at the server end. I did this, and it did indeed work out fine with everything working.

I had also initially had issues with OneDrive for Windows 11 immediately after the change, regarding use of the modified username/domain, and could not see the files. Again, this all sorted itself out after a day or so and everything was fine.

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