June 2nd, 2011
2:27 pm
Bluetooth connection issues between HTC TyTn II and windows 7 64 bit

Posted under Windows 7
Tags , , , ,

I had issues getting Activesync to connect over bluetooth during the last few days. at each attempt activeSync on the HTCgave the error “attention required, unable to connect, bluetooth port may be in use” etc.

I tried restarting both and reconnecting but this did not work.

On one occasion, Window 7/panther was unable to complete listing the devices, but this appears to have been a one of as it is fine today.

In the end, I tried deleting the pairing and repairing the devices. This solved the problem. I was concerned that it would also delete activesync related info and require reconfiguration of that, but it did not. Once the pairing was set up, I was able to connect via Bluetooth from the HTC and resync correctly with no further errors.

I have seen this before in other situations where a bluetooth pairing appears to get corrupted in someway, and generally as in this case deleting the pairing and repairing seems to resolve it.

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